What is the warranty?
Hatch Coolers offers a better warranty than any of our competitors… and you don’t have to register your cooler.
We offer a limited lifetime warranty on the inside liner and top zipper of our coolers.
How long will my Hatch Cooler hold ice?
With the proper amount of ice your Hatch Cooler can hold ice up to 24 hours in 100 degree heat.
What is the difference between the different Series?
Each series has a different outside material.
The benefits of each series are listed on each product page, if you have specific questions
please CONTACT US and we would be happy to make a recommendation
How should I clean the exterior of my cooler?
Use water, mild soap and a medium to hard scrub brush to remove stains
How can I clean the inside liner of my cooler?
For tough odors or stains, use a mixture of water and mild soap with a medium to stiff scrub brush.
Is the top zipper waterproof?
No, the top zipper will leak water if turned upside down.
Our coolers are sewn to sit flat and they also have eye hooks so they can be secured to any vehicle
What does RF Welded Seams Mean?
RF welded seams simply means that our liner is one solid piece because the seams are melted together.
This make our liners much stronger than a cooler that has glued seams.
Do you offer quantity discounts?
Yes! Any order of 4 or more coolers qualifies for a discount. We also offer promotional pricing (12 or more coolers)
Contact us for details!
Can I get my company Logo on a HatchCooler?
Yes! We can customize your cooler.
Send an email to info@hatchcoolers.com or give us a call at 423-392-4788 and we can get a quote started!
Which Hatch Cooler meets carry-on requirements?
Our backpack, 12, 24, 36, and 18 pack backpack coolers meet carry-on requirements for most airlines.
Pack clothes for your trip and have a cooler when you get there!